Orders
Orders are generally filled and shipped within five business days. All orders ship via FedEx Ground unless alternative arrangements are made. 

Shipping
Our standard shipping rate is $8.95 per order.  Heavy or oversize items are subject to additional shipping charges.  Some items may be offered with free shipping as part of a temporary promotion. See individual product listings for more information.

Returns
Toolsmithdirect.com offers the following Returns Policy: Return unopened, unused products, postage paid, within 30 days of purchase. We will refund your purchase price less shipping and handling charges. Products that have been opened or used are subject to our regular parts and service policies.

Factory Refurbished Items
Save money and have peace-of-mind when you buy a Factory Refurbished Product. A factory refurbished product is one that has been returned to a manufacturer by a customer or retailer. There are a variety of reasons for these returns, from a customer who changes their mind or dislikes the appearance of a product, to a retailer with excess floor stock. Often the product has been used for a very short time, or not used at all. Other times the product arrives with a damaged shipping carton or a small ding, dent or scratch and the customer returns it. Before offering a returned product for resale, the manufacturer cleans, inspects and tests the product to ensure it meets performance and durability specifications. Only when a product meets these standards and is returned to like-new condition will it be offered for sale as a Factory Refurbished Product. These products may have minor cosmetic blemishes, but are guaranteed to operate as well as a new factory unit.  Each is covered by the full factory warranty as well. Every Factory Refurbished item sold on ToolsmithDirect.com will be clearly identified as such, right in the product title and in the description as well.